{"id":105,"date":"2023-02-16T07:00:37","date_gmt":"2023-02-16T07:00:37","guid":{"rendered":"https:\/\/suzuverse.com\/?post_type=company&p=105"},"modified":"2023-08-08T03:37:07","modified_gmt":"2023-08-08T03:37:07","slug":"explanation-for-treasure-chest-issue","status":"publish","type":"company","link":"https:\/\/suzuverse.com\/de\/company\/erklarung-fur-den-schatz-brust-problem\/","title":{"rendered":"ERKL\u00c4RUNG F\u00dcR DAS PROBLEM MIT DER SCHATZTRUHE"},"content":{"rendered":"

2023-01-12\r\n<\/b>SUZUVERSE PTE.\r\n68 CIRCULAR ROAD #02-01, SINGAPORE (049422)\r\nJack Tran as Chief Executive Office<\/p>\r\nDear customers,\r\n\r\nFirst of all, we are so sorry about the inconvenience caused.\r\n\r\nWe would like to inform you that customers who opened their treasure boxes around Jan 7 – Jan 9 might receive only garbage. We are opening an investigation and fixing the issue.\r\n\r\nThere might be some problem with the app at the time. If you faced any problem, please be assured that we have resolved that issue and users can gain food from the treasure box normally.\r\n\r\nPlease help us access the app and walk as usual.\r\n\r\nFor those who were affected by this problem, we will restore all treasure boxes that you opened during this period. The boxes will be restored to your account\u00a0within today (Jan 12) and you can access Suzuwalk to open them again.\r\n\r\nThanks for your understanding and cooperation!\r\n

For inquiries, please contact\r\nSUZUWALK Customer Support Department\r\nsupport@suzuwalk.io<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Zuallererst m\u00f6chten wir uns f\u00fcr die entstandenen Unannehmlichkeiten entschuldigen. Wir m\u00f6chten Sie dar\u00fcber informieren, dass Kunden, die ihre Schatzkisten zwischen dem 7. und 9. Januar ge\u00f6ffnet haben, m\u00f6glicherweise nur M\u00fcll erhalten haben. Wir leiten eine Untersuchung ein und beheben das Problem.<\/p>","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","yoast_head":"\nEXPLANATION FOR TREASURE CHEST ISSUE - SUZUVERSE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suzuverse.com\/de\/company\/erklarung-fur-den-schatz-brust-problem\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EXPLANATION FOR TREASURE CHEST ISSUE - SUZUVERSE\" \/>\n<meta property=\"og:description\" content=\"First of all, we are so sorry about the inconvenience caused. We would like to inform you that customers who opened their treasure boxes around Jan 7 - Jan 9 might receive only garbage. 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