2월.16.2023

보물 상자 문제에 대한 설명

2023-01-12
SUZUVERSE PTE.
68 CIRCULAR ROAD #02-01, 싱가포르 (049422)
잭 트란, 최고 경영자

고객 여러분,

First of all, we are so sorry about the inconvenience caused.

We would like to inform you that customers who opened their treasure boxes around Jan 7 - Jan 9 might receive only garbage. We are opening an investigation and fixing the issue.

There might be some problem with the app at the time. If you faced any problem, please be assured that we have resolved that issue and users can gain food from the treasure box normally.

Please help us access the app and walk as usual.

For those who were affected by this problem, we will restore all treasure boxes that you opened during this period. The boxes will be restored to your account within today (Jan 12) and you can access Suzuwalk to open them again.

Thanks for your understanding and cooperation!

문의 사항은 다음 연락처로 문의하시기 바랍니다.
스즈워크 고객 지원 부서
support@suzuwalk.io