Subscription Guidance in the New System
To all DAO members,
Due to the system replacement conducted on October 2nd, there is a temporary inability to subscribe. We aim to resume subscription sales in the evening of Wednesday, October 5th.
Below are key changes and information:
For those who have previously subscribed, there are no additional procedures required and you can continue to use the service. The details and status of the subscription can be verified on AMS.
- AMS can be found here: https://ams.suzuverse.com/
- How to check your subscription on AMS
- What is AMS
For those wishing to subscribe for the first time, please proceed through https://store.suzuverse.jp/ . Note: It is expected to be available from the evening of October 5th.
The monthly payment date is based on the initial date of purchase. For instance, if you subscribe on October 5th, the next payment will be on November 5th. If the payment date doesn't exist (e.g., February 29th), the payment will be on the following day. The subscription fee is a fixed monthly rate without prorated charges.
Subscriptions can be canceled anytime before the next month's payment.
How to cancel your subscription
### Subscription Options
**Unlimited Plan**
- Price: 14,800 JPY
- Details: Unlimited use of all avatars provided by the company
- Contract Period: Monthly
- Cancellation: Procedures required before the next renewal
**Limited Plan**
- Price: 4,480 JPY
- Details: Unlimited use of specific avatars only
- Contract Period: Monthly
- Cancellation: Procedures required before the next renewal
For any questions about the subscription, please refer to the following:
- What are the two subscription packages?
- How to cancel your subscription
For any other queries, please feel free to contact our support.
For inquiries, please contact
SUZUVERSE Customer Support Department
support@suzuverse.com