2023-08-02
SUZUVERSE PTE.
68 CIRCULAR ROAD #02-01, SINGAPORE (049422
Jack Tran as Chief Executive Office

Dear Customer,

On August 3, we will be conducting maintenance on the Suzuverse Marketplace and Wallet. This maintenance aims to bring exciting updates and improvements to better serve our valued users.

Here are the key points of the upcoming maintenance:

• Interactive Guide: We understand that navigating the Suzuverse Marketplace can be a new experience for some users. To make it easier for newcomers, we are adding an interactive guide. This simple step-by-step guideline will assist new users in seamlessly accessing and exploring the marketplace. For details about this update, please visit our article: How to use Interactive Guide?
• Enhanced ETH Payment Flow: For users making payments using ETH on the Suzuverse Marketplace, we will be updating the flow to provide detailed information about the payment. This enhancement ensures that users have full visibility and can check the specifics of their transactions with ease. For more information, please refer to our FAQ section: How to buy dogs on Suzuverse Marketplace?
• Bug Fixes: Our team has been actively addressing reported issues to ensure a smoother and more seamless marketplace experience. This maintenance will include bug fixes to enhance the overall performance and reliability of the platform.

Please take note of the maintenance period, which will occur from 15:30 to 17:30 JST on August 3. During this time, we kindly request that you refrain from using the Suzuverse Marketplace and Wallet to allow for the successful implementation of these updates. However, we want to assure you that the SUZUWALK app will remain unaffected and can be used as usual.

We apologize for any inconvenience caused and appreciate your understanding. 

Sincerely,

The Suzuverse Team

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support@suzuverse.com